Tag Archives: Onsite

Indian Companies, Raiders of the Lost Chair

Long Long ago there was a Chair in a busy IT office, brimming with people. There were just too many people in the building that there was limited room for breathing. They called it the boom, every single maintenance work was getting outsourced to India and the executives called it “Strategic Outsourcing”. No one even imagined the magnitude of growth and hence people were hired by putting fliers on the trees on the roads (Which were later cut by the corporation to build a Metro rail).

Coming back to the chair, this was one special kind of chair. It had a really soft cushion with adjustable height and nice tilting push back. The texture of the fabric was nice and smooth and one could really sink into it after lunch for a nice afternoon siesta, I mean a productive coding session. This chair was really unique, but the office was full of this unique chair. In fact there was one chair like this for every desk. But during boom time, people come in faster than buildings can rise and/or be leased. So people had to double up in cubes/desks/conference rooms/empty dining halls in cafeterias, lonely table by the restroom (which could seat atleast 3, with monitors positioned like the lions in our Indian Emblem on One Rupee coins and oh by the way the Emblem has 4 lions even though you can only see 3. You can’t see the 4th lion because it is a Tenderloin).

They wanted more and more people, but they didn’t have enough chairs. As a result, chairs were stolen from conference rooms which began to look like a big pool table room with no chairs. But that wasn’t sufficient, so chairs were put on Time sharing mode until new chairs slowly arrived and unbundled. In any case, the number of new people coming in out numbered the pace at which they could buy the chair because of all the process involved in procurement and number of signatures needed to buy one chair was equal to the number of people working in one floor.

During conferences with the onsite team, the offshore team usually 10 to 20 in number (or in some case 20 to 40) gang up on that one speaker phone in the conference room with no chair. The American on the other side speaks in his stylish English and the team standing offshore stare at each other, while the Team lead says yes, without knowing that he was answering a question, “Can you participate in a Rodeo contest next week?”.

Chairs were stolen, because people couldn’t understand a thing that the customer sitting onsite said without grounding their asses on the chairs. It didn’t matter whose chair it was, it was vandalised. You could go to the restroom for a 2 minute break but you will be back to no chair to sit on. Heck, you could even get up to connect that PS2 mouse port to the back of the Pentium II desktop, suffering loose contact, and you may sit down and fall to the ground, because that was enough interval time for your chair to be whisked away. “No Mercy”, they shouted and continued “Give us chairs or we will steal it!”. For sometime, it became the motto of the company, I mean not the company just the employees of the company. The shareholders had nice chairs at their home, except those poor souls who bought employee stock with no chair to sit on at work and with no idea that the bubble would burst in 2 years.

Chairs were shuffled, you never sat on the same chair once. So, the chairs were always showered with variable aroma of farts by multiple unrelated employees, whose only connection was eating the food served in the cafeteria.

There was only one way out of this misery. Onsite. People wanted to go onsite because they didn’t have a chair to sit on, while the management keeps taking surveys over survey trying to find the real reason behind people wanting to go onsite (which actually yielded “Disneyland” as the answer), they never knew that it was the chairs. Sometimes, even the employees didn’t know why they were frustrated and unhappy over their career. They kept insisting it was their career, but no it was just their carrier, the chair! All they needed was a chair that can be raised and not a raise.

But then the bubble burst. Everything slowed down. New buildings were leased, unfortunately when people were laid off or when the CEO gets involved in a huge conspiracy, and now there is more space than people. There are more chairs now than people. It can be so unpredictable that between the time interval that the chair is adjusted the person would be sent home. The companies were cutting costs by cutting projects. They were laying off the Developers and restructuring the management during touch economical conditions. It was quite logical. With no work to do, they had to lay off Developers because they were the only ones who did the actual work. Management is quite essential to the company because they had to run the company and they were the only ones who had the power to lay off, so unless every single developer was laid off there was no way that the management could be laid off. Besides it is cheaper to lay off a Developer when you think about the severance package that needs to be given in millions for an executive and in thousands for the ordinary Developer. It all makes sense.

But the employees are now happy because they have more chairs. They can sit on one chair everyday and it will still be enough for the whole year. Heck, they can now fill every chair with the sweet aroma of the fart every single day and not having to sit on the same chair again.

The chairs got back at their theives. They finally got their justice, but they still get farted on.

The Irony of Dress Code

This one happened a few years back when I got my first Onsite opportunity. I was all excited about the prospect of earning in Dollars, getting Richer, finally will be able to afford a 4 wheeler, will be termed by the most coveted title among the local Wedding Planners as “US Return” and all those dream sequences.

It was T-2 days before take off and I had to finish up the paper work. Who do I have to go to get the approval sign? My Boss’ Boss’. These were the days when I was busily working on the project (you know browsing the internet) and making the travel preparations (staring at the suitcase and wondering what to carry other than the underwear). So since I had started packing all the important stuff like my formal dresses, some thundu (Towels) and kaili (It’s like Dhoti, Please Google it), I ended up coming to work that day in a casual. Very casual! Kinda like Rajinikanth in Padayappa with light yellow shirt and a cream cargo trousers with double extra pockets and a pair of Bata slippers. Cargo Trousers are also called as “Padayappa Pant” in our state (Tamil Nadu) since Rajinikanth popularized them in the movie Padayappa. Now, Cargo trousers are great futuristic inventions. People knew back then that we will end up carrying Cell phones, iPods, GPS, Candy Bars, Wii Remote, TV Remote, Whiskey bottle – all you can carry in your trouser. But sure enough the only thing that I carried that day was a stone called on-call pager. I carried a pilot pen in my hand even though I had so many pockets to fill up atleast 1Kg of Biriyani Rice.

Over to the Lion’s den (My Boss’ Boss’ Cubicle).

I just slowly stride over to his cube and call him out by his name. Just for a reference let’s call him Pi. Pi as in the mathematical constant that looks like a small stool from the side. Here it goes:

“Hi Pi, Could you please sign this Highly confidential Travel Document to approve that I can take a Taxi to go to the airport tomorrow instead of an Auto Rickshaw?”

I reluctantly raised my hand to give him the only Pilot Pen that I bought from my hard earned money. He quickly whips out his fancy fountain pen lifted from the office stationary for high level executives and signs that yellow sheet of confidential paper so hard that the carbon paper transmitted the signature to all the other pages, his desk and the desks in the floors below. All the while during this process, I was standing silently keeping my mouth shut and carefully hiding my cargo trousers and slippers behind the desk. He handed over the paper bunch and then he noticed the inevitable.

“I am sorry but this kind of dress will be totally unacceptable at the customer location. You are not supposed to wear these kind of trousers. Please wear a neat formal dress and a tie when you go there.”

After he said that, my face went to the right side with a slapping noise like in K. Balachander movies, symbolically indicating that Pi had slapped me on my face.

At that time my Mind Witness (Manasatchi) went: …”No Pi, I was getting ready to travel, I packed all the stuff and I am even wearing my inner garment on Side B, so I am sorry”…

This is what actually came out of my mouth, “I am sorry, I will definitely dress properly when I get there. Thank you for the signature!”. Hey, you have to kiss when you have to!

…………..

And now Interval … Go grab some Popcorn, Ice cream and Murukku.

…………..

Sabena Airlines flight touches down at San Jose airport. The next day was the first day at client’s location. So I prepared myself well by watching TV all night due to Jet lag. I slept late woke up super early and got ready. As promised, I wore a proper formal dress, a light blue shirt/blue trouser and a neat striped Tie and a long jacket (like that one Vijayakanth wears in Pulan Visaranai) bought from the same store in Bangalore Commercial street where everyone flying onsite buys stuff. It wasn’t as cold outside, but it was raining a bit so I had it on. I missed the bus confused over which side of the road I had to stand and then called up for a taxi. 5 Minutes and then I was at the office. Didn’t know it was that close.

It was about 9.30AM and there was absolutely no band vadhiyam or Elephants, red carpet and flowers celebrating my arrival. The only things that I saw was Cars, all over the parking lot. That was the most kinds of cars I had ever seen in my entire life. Enter the office, all big heads were in a office room conducting a General Body meeting. I was given a silent hi and welcome by a desi guy and he took me to that meeting room. He did tell me that I was about an hour late, but i was 30 minutes early according to IST.

And here was the surprise and Irony, He shows me to the meeting room and all I could see was people wearing casual T-shirts and trousers and some wearing jeans. Out of that, one guy came out to greet me with a responsible smile and guess what he was wearing! A Golf T-shirt, a jersey, blue jeans and sneakers. Everyone else in the room gave me an odd smile, “Oh my God, they know! They know about Vijayakanth and the Pulan Visaranai Coat and that is why they look like they want to kalachufy me and make some Mokkai jokes about my dress!”.

So the Golf T-shirt guy went straight to the business of talking and introducing.

“Welcome to the team! This is Kanakkupullai, This is office boy, That is head clerk, This one is the accountant, Those guys we don’t know what they do but they keep typing on the keyboard all day, oh yeah they are Typists. You are also a Typist no! This one runs the coffee club, which is one coffee machine and some kaapi podi in a dubba, creamer and sugar. This madam is the big boss, ammava kumbtokko!”

After interpreting his American English in the way I liked (in the way I didn’t understand) I introduced myself – “I am write softuware, Good softuware no bugs, Englis little only talk, Beer(Bear) with me, Today I come late I am sary, Tomorrow onwards I will come 8.30AM taan! Faar me give one mishin(machine) and I start the coding.”

The Golf T-shirt guy was apparently my Manager, he then asked one of the typists to guide me through the office. He was also wearing a perfect casual – Jeans, T-shirt and Woodlands shoes.

“Hi! Welcome to the team. I would like to tell you first that the dress code here is semi-casual and casual. You are allowed to wear formals if you like but wearing a Tie is completely optional. If you do wear a tie to the office, you will be the only one!”

Ellam neram da!(All time boy!)

Out of sheer anger I would have taken off my formals and shown off my “ottai potta banian with Superstar on it” and the “Gold Medal Pattapatti drawer” but I wasn’t wearing those either on that day. So I silently loosened the tie and took it off. Per the Desi guy’s advice I slowly transitioned from formals to jeans as the days went by.

Talk about Irony and Dress Code in the same sentence and it happened right there where I was supposed to follow the business standards!

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